01Who we are
SaaS HQ, operated by Limelight International LLC ("we", "us", "our"), is the controller of the personal information described in this policy. For any privacy question, contact us at nooruddin@saashq.io.
02What we collect
Information you give us
- Contact details such as your name, email address, and phone number when you book a call or get in touch.
- Your idea and project details that you share on the call or in messages, so we can scope and build your MVP.
- Assets and account access you choose to provide for the build, such as content, logos, or credentials.
- Billing information needed to take payment. Card details are handled by our payment processor, not stored by us.
Information we collect automatically
- Usage data such as pages viewed, referring links, approximate location, device, and browser, gathered through cookies and similar technologies.
Information from third parties
- Details from our scheduling tool when you book a call, and confirmation of payment from our payment processor.
03How we use it
- To respond to enquiries, schedule and run calls, and discuss your project.
- To scope, design, build, and deliver your MVP.
- To take payment and keep records required for accounting and tax.
- To operate, secure, and improve our website and service.
- To send service-related messages about your engagement.
- To meet legal obligations and enforce our terms.
We do not sell your personal information.
04Legal bases
Where data protection law such as the GDPR applies, we rely on the following bases: performance of a contract with you, our legitimate interests in running and improving the business, your consent (for example, for non-essential cookies), and compliance with legal obligations. You can withdraw consent at any time where consent is the basis.
05When we share it
We share personal information only with service providers who help us operate, and only as needed. These typically include:
- A scheduling provider for booking calls.
- A payment processor (for example, Stripe) to handle billing.
- Hosting and infrastructure providers that run our website and the products we build.
- Analytics providers that help us understand site usage.
We may also disclose information where required by law, to protect our rights, or in connection with a business transfer. We expect each provider to handle your data under appropriate safeguards.
06Cookies and analytics
We use cookies and similar technologies to make the site work and to measure how it is used. Essential cookies are needed for basic functionality. Analytics cookies help us improve the site and are used in line with your choices where consent is required. You can control cookies through your browser settings, though blocking some may affect how the site works.
07How long we keep it
We keep personal information only as long as needed for the purposes above: for the duration of our relationship, and afterward as required for legal, accounting, or dispute-resolution reasons. When information is no longer needed, we delete or anonymise it.
08Security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your data safe.
09Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email us at nooruddin@saashq.io. We will respond within the time required by law. You may also have the right to complain to your local data protection authority.
10International transfers
We and our providers may process your information in countries other than your own. Where we transfer personal information across borders, we rely on appropriate safeguards, such as standard contractual clauses, where required by law.
11Children
Our website and service are intended for business use by adults. They are not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
12Changes to this policy
We may update this policy as our practices or the law change. The current version is always posted here with an updated date. Significant changes will be made clear on this page.
13Contact
For privacy questions or requests, email nooruddin@saashq.io, or write to Limelight International LLC, 1309 Coffeen Avenue, Ste 2379, Sheridan, WY 82801.